Segments 14
Guests 149,400
On this lens frequency_tier
  • Occasional
  • Regular
  • Frequent
Leo's Steakhouse, a Neuralift demo brand, in an illustrative run: the segments and figures are examples. Hover a segment to see what the model found; click one to meet them below.

Industries · Restaurants & Leisure

A model of every diner, not their points balance.

Restaurant groups, venues and leisure operators move on visit cadence, basket mix and offer response, signals a rewards program flattens into points balances. Neuralift builds an AI model of your guest base from your own data, finds the segments inside it, and keeps it current as visits change.

The guests

Understand your guests like never before.

Every segment comes with a field guide: who they are, how you'd recognise them, and what sets them apart from everyone else.

Use the arrows, swipe, or pick a segment on the map.

Segment 01

Celebration Diners

Bella

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Share of visits on a birthday or anniversary: 0.68 in this segment, 0.07 for everyone else.
  • Average check ($): 148 in this segment, 71 for everyone else.
  • Visits per year: 2.6 in this segment, 5.9 for everyone else.
18,600 guests
Segment 02

Business Lunch Regulars

Grant

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Share of visits at weekday lunch: 0.86 in this segment, 0.21 for everyone else.
  • Visits per month: 2.4 in this segment, 0.6 for everyone else.
  • Share of checks on a company card: 0.74 in this segment, 0.12 for everyone else.
16,200 guests
Segment 03

Happy-Hour Bar Grazers

Kim

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Share of visits at the bar, 4 to 7pm: 0.81 in this segment, 0.14 for everyone else.
  • Average check ($): 34 in this segment, 79 for everyone else.
  • Visits per month: 3.1 in this segment, 0.7 for everyone else.
15,800 guests
Segment 04

Discount-Led Occasionals

Rick

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Share of visits within 7 days of an offer email: 0.88 in this segment, 0.19 for everyone else.
  • Margin per cover (index): 62 in this segment, 100 for everyone else.
  • Visits per year: 1.8 in this segment, 5.1 for everyone else.
14,900 guests
Segment 05

Family Sunday Diners

Paul

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Party size: 4.7 in this segment, 2.4 for everyone else.
  • Share of visits on Sunday evenings: 0.69 in this segment, 0.11 for everyone else.
  • Kids' menu items per check: 1.9 in this segment, 0.2 for everyone else.
13,600 guests
Segment 06

Lapsed Weekend Regulars

Lynn

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Days since last visit: 152 in this segment, 41 for everyone else.
  • Share of past visits on Friday nights: 0.72 in this segment, 0.18 for everyone else.
  • Live within 15 minutes of Riverside: 0.68 in this segment, 0.21 for everyone else.
11,200 guests
Segment 07

Takeout Steak Night Households

Ben

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Share of orders to go: 0.83 in this segment, 0.12 for everyone else.
  • Dine-in visits in 12 months: 1.1 in this segment, 5.6 for everyone else.
  • Share of orders with sides and a bottle: 0.46 in this segment, 0.14 for everyone else.
10,300 guests
Segment 08

Loyalty Points Maximisers

Shane

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Rewards redeemed per year: 8.2 in this segment, 1.3 for everyone else.
  • Visits within 3 days of a reward unlocking: 0.57 in this segment, 0.09 for everyone else.
  • Share of checks just past a points threshold: 0.41 in this segment, 0.08 for everyone else.
9,900 guests
Segment 09

Wine-Led Premium Diners

Olivia

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Wine's share of the check: 0.51 in this segment, 0.19 for everyone else.
  • Average check ($): 186 in this segment, 68 for everyone else.
  • Discounts redeemed in 12 months: 0 in this segment, 1.4 for everyone else.
9,400 guests
Segment 10

Pre-Theatre Set-Menu Guests

Ivy

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Share of bookings from 5 to 6pm: 0.84 in this segment, 0.13 for everyone else.
  • Minutes from seated to paid: 68 in this segment, 104 for everyone else.
  • Share of checks on the set menu: 0.79 in this segment, 0.17 for everyone else.
8,700 guests
Segment 11

First-Visit Tourists

Ellie

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Visits in 24 months: 1.0 in this segment, 9.2 for everyone else.
  • Home ZIP outside the region: 0.91 in this segment, 0.08 for everyone else.
  • Share booked through a hotel concierge: 0.38 in this segment, 0.02 for everyone else.
7,100 guests
Segment 12

Bar-to-Dining Upgraders

Rafael

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Spend per visit against a year ago (index): 150 in this segment, 102 for everyone else.
  • Dining-room bookings in 6 months: 3.2 in this segment, 1.9 for everyone else.
  • Bar visits per month: 2.6 in this segment, 0.6 for everyone else.
5,600 guests
Segment 13

Gift-Card Redeemers

Nell

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Share of visits paid by gift card: 0.92 in this segment, 0.04 for everyone else.
  • Back on their own card within a year: 0.14 in this segment, 0.61 for everyone else.
  • Visits in 12 months: 1.2 in this segment, 5.4 for everyone else.
4,300 guests
Segment 14

Private Dining Bookers

Diane

Representative customer Not a real person, Neuralift does not process or store PII

How you'd recognise them

  • Average check ($): 1,840 in this segment, 71 for everyone else.
  • Private-room bookings per year: 2.6 in this segment, 0.02 for everyone else.
  • Share of bookings made by an assistant: 0.48 in this segment, 0.03 for everyone else.
3,800 guests
01 / 14

This segment Everyone else

Walter Rowland

Neuralift provides a significant competitive edge by knowing your customers better through deep learning and analytic reasoning. Instruct Neuralift AI, upload your customer data and in hours you have a roadmap of Segmentation, Insights, Personas and Strategic (and Tactical) Opportunities that will lift your KPIs.

Walter Rowland SVP, Enterprise Data Products, The Weather Company
Use cases

Bring a use case. Get the answers.

Bring the use case that matters most. Neuralift ties what its deep learning discovers in your guest data to the KPIs behind it, and comes back with the guests to act on and the plays to reach them.

  • Drive one more visit a month
  • Lift the average ticket
  • Replace discounts with bundles that work
  • Grow app order-ahead
  • Win back lapsed guests
  • Fill off-peak tables
  • Make our rewards program pay its way
  • Upsell premium dishes and wine
  • Launch new menus to the guests who'll come
  • Bring delivery customers in to dine
  • Book more groups and celebrations
  • Build lookalike seeds from our best regulars
  • Grow breakfast and coffee visits
  • Turn first-time visitors into regulars
  • Tailor offers to each location's guests
  • Cross-sell our venues and our restaurants

guests_ai_ready 149,400 rows · one per guest

Keyguest_id Cleanedchecks_12m
g_44718 38 Frequent 0.89 0.05 0.00 0.18
g_29306 3 Occasional 0.54 0.00 0.83 0.70
g_52604 41 Frequent 0.81 0.92 0.10 0.04
g_58117 22 Regular 0.62 0.00 0.40 0.15
g_31802 4 Occasional 0.22 0.10 0.00 0.34
g_33240 14 Regular 0.66 0.12 0.50 0.88
Your data

Your guest data, made AI-ready.

Discovery starts by transforming the data you already have. Neuralift turns it into an AI-ready asset, engineers the features your use case needs, creates new KPIs and documents every one.

  • An AI-ready asset. POS checks, bar tabs, takeout orders and rewards events from all 24 locations, cleaned and joined into one model-ready table per guest.
  • Engineered features. The signals your use case needs, found and built for you: visit regularity, bar share, bundle response, premium-item share.
  • New KPIs. Measures your business didn't have before, like a visit frequency tier across dining room, bar and takeout together, with split checks merged.
  • A data dictionary. Every column defined and traced to its source, with context on your guests you didn't have before.

It fuels the deep learning, and it's yours to keep. Your data science teams can build on it, and so can your own agentic and AI applications.

Start here

Got a question for Neuralift?

Our team is always happy to talk through your customer data challenges and opportunities. We usually respond within a day, and we love helping teams see what their customer data can tell them.