Retain, renew, and upgrade your customers.
Neuralift helps streaming, media, sports, subscription, and app teams keep customers longer by surfacing the segments most likely to churn, lapse, renew, or upgrade, and turning each into an activation-ready strategy across CRM, email, SMS, and owned channels.
Keep the customers you'd otherwise lose.
Feed Neuralift your subscription events, billing history, and engagement signal, and it builds a Customer Growth Map of your lifecycle: who is drifting, who is ready to renew, and who would upgrade with the right nudge. The highest-upside opportunities come back as Ranked Actions like the one below.
Every cluster and artifact the deep-learning run discovers feeds straight into reasoning models. The Actions they write are grounded in what the network actually found, far more tuned to your outcome than an LLM pointed at a table.
Each Action is a comprehensive plan for hitting the KPIs you named, scored for strategic fit, expected impact, and executability. Beneath it sit segment-specific tactics: customer reach, recommended offers, channel mix, and a dated goal.
Take every plan as an export package, write it back to your warehouse, or serve it over MCP to fuel AI chains and agentic workflows.
Reduce subscriber churn.
5M subs · 7.0% baseline churn · −4% rel. reduction · £120 ARPU → £1.68M gross / £504K attributable (30%)
- 01
Discover behaviorally distinct lifecycle segments
Surfaces customer segments tied to churn risk, renewal hesitation, and upgrade intent, explained in plain language with propensity context.
- 02
Map each segment to the right retention play
Churn prevention, winback, trial-to-paid, renewal nudge, or upsell path. Every segment tagged with play and channel mix.
- 03
Activate across CRM, email, SMS, and owned channels
Push activation-ready IDs into retention workflows; report outcomes with an honest attribution split.
Start with Retention & Customer Value.
Book a 30-minute discovery call to scope this use case with our team.